Privacy Policy

Last updated: January 2026

This policy explains what personal information Excellent Careers collects, how we use it, who we share it with and your rights under UK GDPR.

1. Who we are

Excellent Careers is the data controller for personal data collected through this website and through our enrolment process. Contact: hello@excellent-careers.com.

2. Data we collect

  • Enquiry data: name, email, phone, programme of interest, free text message.
  • Application data: the above plus prior experience, preferred start date and payment preference.
  • Learner data: account credentials, course progress, work placement preferences and outcomes.
  • Technical data: IP address, browser type, anonymised analytics from our hosting platform.

3. How we use your data

We use your data to respond to enquiries, deliver programmes you enrol in, match you to work placements, send service related emails and improve our services. We process this data on the basis of your consent (for marketing), contract (for enrolment) and legitimate interest (for service operation and analytics).

4. Sharing

We share necessary data with: our learning platform provider, placement partner employers (only with your consent), our email and CRM provider, and authorities where legally required. We do not sell your data.

5. Retention

Enquiry data is kept for 24 months. Learner data is kept for 7 years after programme completion to support hiring introductions and reference letters. You may request deletion at any time, subject to legal obligations.

6. Your rights

You have the right to access, correct, delete or restrict processing of your data, and to withdraw consent for marketing at any time. To exercise any of these, email hello@excellent-careers.com. You can complain to the ICO if you are unhappy with how we handle your data.

7. Security

We use HTTPS, encrypted storage and access controls to protect your data. No method of transmission is 100% secure, but we apply industry standard safeguards.

8. International transfers

Where we use service providers based outside the UK, we ensure data is protected by approved transfer mechanisms (UK adequacy decisions or standard contractual clauses).

9. Changes

Updates to this policy will appear on this page with a revised date. Material changes will be notified by email to enrolled learners.


For data protection queries please email hello@excellent-careers.com.